Mobile News

Nordic banks plan major digital transformation of operations

Banks in the Nordic region will invest heavily in technology to reduce operational costs as previous investments in digital services start to deliver. This includes artificial intelligence (AI) technology automating services that previously required manual work. Consolidation in Nordic banking was a hot topic in the 1990s. Back then, strategic cross-border mergers transformed the financial markets […]

Mobile News

Cage director Rabbani heads for Supreme Court after appeals court rules password demands lawful

A campaigner prosecuted after refusing to hand over his mobile phone and computer passwords when police stopped him at Heathrow Airport has vowed to appeal to the Supreme Court, after the Court of Appeal ruled against him. The trial is a major test case for Schedule 7 of the Terrorism Act 2000, controversial legislation that gives police […]

Mobile News

Vodafone CEO Colao steps down

Mobile network operator (MNO) Vodafone has announced its group CEO Vittorio Colao is to step down from his post on 1 October 2018, and will be succeeded by current CFO Nick Read. Colao was appointed to the role in July 2008, and over 10 years at the helm has diversified Vodafone beyond its roots in […]

Mobile News

HSBC launches open banking app

Emea Content Editor, Computer Weekly HSBC has responded to the recently imposed open banking regulations by launching Connected Money, an app that enables users to view all their bank accounts, regardless of supplier, on a single screen. The app, now available on iOS 10 and above via the App Store, can display accounts from 21 […]

Mobile News

TalkTalk worst for broadband customer satisfaction

TalkTalk’s customers are less likely to be satisfied with the service they receive, more likely to make a complaint, and least likely to be happy with how their complaints are handled, according to a report on communications service provider (CSP) customer service released by telecoms regulator Ofcom. The report looked at customer satisfaction metrics from […]