AI has a history of overpromising and under delivering – TechRepublic
AI has a history of overpromising and under delivering Starmind founder Pascal Kaufmann explains the difference between machine learning, natural language processing, automation, and the other components of artificial intelligence.
AI has a history of overpromising and under delivering
On Wednesday, Salesforce announced the next generation of its Service Cloud Einstein, which combines the company’s CRM with three services that tap artificial intelligence (AI) and guided processes to help companies improve customer service through automation. Companies can use Einstein Bots for Service, now generally available, to automate routine service requests, according to a press […]
This article originally appeared on our sister site ZDNet. Microsoft’s LinkedIn unit is rolling out a new translation feature for LinkedIn news posts that relies on some of Microsoft’s core AI technologies. Given that more than half of LinkedIn users are outside the U.S., LinkedIn officials saw a need to simplify cross-language communications in the […]
Why the convergence of IoT and AI could change business forever – TechRepublic Why the convergence of IoT and AI could change business forever The Internet of Things, expected to grow exponentially over the next half decade, will generate the essential data that AI systems need to automate industry, says Schneider Electric’s Herve Coureil. Why […]