Artificial Intelligence

Forrester’s 2019 AI predictions include pragmatic AI

The Tier 1 support agents in your organization could soon be replaced with artificial intelligence (AI), according to Forrester’s predictions for Artificial Intelligence in 2019. For years, concepts such as datacenter automation have reduced the extent to which IT staff must manage the menial day-to-day tasks of system maintenance. This use of automation, however, uses […]

Artificial Intelligence

Stopping the brain drain: Why universities need to hold onto machine-learning professors

Stopping the brain drain: Why universities need to hold onto machine-learning professors – TechRepublic Stopping the brain drain: Why universities need to hold onto machine-learning professors Professor Chris Bishop, director of the Microsoft Research Lab in Cambridge, UK, on the importance of stemming an exodus of machine-learning experts to the private sector. Stopping the brain […]

Artificial Intelligence

Why the convergence of IoT and AI could change business forever

AI will get essential data to automate industry from IoT,Schneider Electric Chief Digital Officer Herve Coureil tells TechRepublic’s Dan Patterson. The following is an edited transcript of the interview. Dan Patterson: Artificial intelligence is your core competency. There is possibly no term that has been more hyped over the last, say, 18 to 36 months […]

Artificial Intelligence

How to remove negative associations with bot-based interactions

TechRepublic’s Dan Patterson spoke with LogMeIn’s Ryan Lester and discussed how companies can combat the negative associations customers have with AI and chatbots. The following is an edited transcript of the interview. Dan Patterson: Artificial intelligence and chat bots are dominating how we interact with machines, with websites, with mobile apps, and with IoT, but […]

Artificial Intelligence

What is robotic process automation and why does it matter to your business?

At VMworld 2018, Gartner’s Paul Delory talked to TechRepublic about the RPA benefits for frontline workers, including the challenges, and impact on jobs. The following is an edited transcript of the interview. “There is certainly a lot of interest around robotic process automation,” Delory says. “It’s something we hear a lot about, something we get […]

Artificial Intelligence

Election security: US voting system faces multiple cyber threats during 2018 midterms

Midterm elections have huge stakes, not only for the future of immigration, taxes, but also the future of security, social media and technology, how it all plays in to the election process. I spoke with Dan Patterson, Senior Producer with CNET and CBS News, about the cyberthreats facing United States voting systems. The following is […]

Artificial Intelligence

Facebook is looking for new ways to apply machine learningWhy Facebook needs an army of humans to help machines recognize a cat

Facebook is looking for new ways to apply machine learningWhy Facebook needs an army of humans to help machines recognize a cat – TechRepublic Facebook is looking for new ways to apply machine learningWhy Facebook needs an army of humans to help machines recognize a cat Nick Heath discusses the challenges and possibilities that Facebook […]